Thank you for choosing Areakart / SHOPINZIP PRIVATE LIMITED, an e-commerce platform where you can find all your local stores. We strive to provide you with the best shopping experience possible. However, we understand that there may be instances where you need to cancel an order. To ensure transparency and fair practices, we have established the following cancellation policy:
Order Cancellation: a. For orders that have not been confirmed: You can cancel your order at any time before it has been accepted by stores. To do so, please navigate to the “My Orders” section in the app and select the cancel option for the specific order. In such cases, you will receive a full refund to your original payment method within [7] business days. b. For orders that have been shipped: Once an order has been shipped, it cannot be canceled. However, you may be able to return the product(s) if that particular store is accepting returns.
Return Policy for [Your E-commerce App Name] (Varies by Seller) At Areakart, we strive to ensure a seamless shopping experience for our customers. As an e-commerce platform, we host various sellers offering their products. Therefore, the return policy may vary depending on the individual seller’s conditions. We recommend reviewing the specific return policy mentioned on the product listing page before making a purchase. Here are some general guidelines regarding returns:
Seller’s Return Policy: a. Each seller on our platform has the freedom to set their own return policy. It may include details such as return eligibility, timeframe, condition of the product, and any applicable fees. b. To understand a specific seller’s return policy, please refer to the “Returns” section on the product listing page. This section will outline the seller’s terms and conditions for returns.
Initiating a Return: a. If you wish to initiate a return, please navigate to the “My Orders” section in the app and select the return option for the specific order. b. Follow the instructions provided to initiate the return process based on the seller’s return policy, if the seller accepts returns.
Seller Communication: a. Communication with the seller regarding returns is essential. After initiating a return, please submit the items to the store before the return time is over. b. The seller will access the product for return eligibility and then will accept the return if it falls under eligibility.
Refund Process: a. Once the returned product is received and inspected by the seller, they will initiate the refund process according to their return policy. b. The refund amount and the timeline for processing refunds will be determined by the seller’s return policy.
Please note that areakart serves as a platform connecting buyers and sellers, and we encourage open communication between both parties to resolve any issues or concerns regarding returns. If you have any further questions or need assistance, please contact our customer support team, and we will be happy to help.
Thank you for choosing Areakart.
Refund Process: a. Once your cancellation or return request has been approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the order. b. The refund processing time may vary depending on your payment provider. Generally, refunds are processed within [7-10] business days after approval.
Exceptions: Certain products or services may have specific cancellation policies or may be non-refundable. In such cases, the specific policy will be clearly stated on the product page or during the checkout process.
Please note that this cancellation policy is subject to change at any time without prior notice. We encourage you to review our policies periodically for any updates. If you have any questions or need further assistance regarding our cancellation policy, please contact our customer support team through the app or website. Thank you for your understanding and cooperation.
Areakart (SHOPINZIP PRIVATE LIMITED).